Welcome to Dallas Mercer Consulting
At DMC, we don’t just manage disability claims—we help businesses reduce costs, retain talent and combat absenteeism.
Since 2002, we’ve partnered with thousands of organizations across Canada to simplify the complex world of absence management, workers’ compensation and return to work.
Our entrepreneurial, people-focused approach delivers measurable results—creating healthier, more productive workplaces and minimizing the financial and operational impact of employee absence. If you're looking for a proven partner to help protect your people and your bottom line—let's talk.
Our Core Services
Expert-Driven Solutions
DMC’s highly skilled disability management team is comprised of allied health professionals whose experience spans a wide range of industries and jurisdictions—creating solutions that work in practice, not just on paper.
Our clients gain the advantage of proven best practices, shaped by our team's collective expertise and collaborative approach.
Every case is handled with precision, insight and genuine care—ensuring the best possible outcomes for both employees and employers.
Our multi-disciplinary team includes:
• Certified Disability Managers
• Rehabilitation Specialists
• Nurse Practitioners
• Physiotherapists
• Occupational Therapists
• Social Workers
• Kinesiologists
• Psychological Health Experts
• Lawyers and Appeals Specialists
• Francophone Disability Managers
• Other Allied Health Professionals
Proudly Canadian-Owned and Operated
With offices throughout the country and a team that lives in the communities we serve, DMC brings deep local knowledge and a national perspective to every client relationship.
For over 23 years, we’ve delivered regionally tailored solutions, built strong partnerships, and supported Canadian businesses with trusted, proven service. We understand the diverse needs of industries across our country—and we’re committed to helping them thrive.
Performance You Can Measure
What Sets Us Apart
Tailored, Proactive Approach
DMC rejects one-size-fits-all solutions. Our proactive approach tailors every process to each client’s specific needs.
Dedicated Disability Manager
Each client works with one disability manager who oversees every claim and serves as a consistent point of contact, supported by our team’s collective expertise.
Clear, Consistent Communication
DMC maintains open communication with all stakeholders—insurers, compensation boards, healthcare providers, and employees—to streamline claims and improve outcomes.
Bilingual Services
DMC delivers disability management services in French and English.
Accountability
DMC operates without retainers, billing only for hours worked. Our detailed invoices serve as mini reports—it’s full transparency, every step of the way.
Access to a National Network of HCPs
DMC partners with trusted healthcare providers nationwide who share our belief that returning to work is part of recovery.
We Don’t Treat the Worker
While our team has the expertise, DMC does not treat workers—ensuring no conflict of interest and a clear focus on objective, effective claims management.
Return-to-Work Focus
DMC prioritizes safe, sustainable return-to-work outcomes—driving down costs while supporting recovery and long-term success.
Don’t Take Our Word for It
Start the Conversation
We know that great service is built on trust, consistency and measurable results. That’s what we deliver—every client, every project, every time.
Our solutions are designed to solve real operational challenges, improve compliance, reduce risk, and create lasting value for the businesses we work with. We’re not just a service provider—we’re a partner you can count on.
If you're looking for a reliable, experienced team to support your success—let’s start the conversation.